Mvua Wellness Spa

Liability Waiver Policy

By booking and confirming an appointment with Mvua Wellness Spa, clients acknowledge and agree to the following Liability Waiver Policy. This policy is binding for all treatments and services provided by Mvua Wellness Spa and applies to all clients without exception.

General Liability Waiver

  1. Acknowledgment of Risks: Clients understand and accept that all treatments carry inherent risks, including but not limited to skin reactions, irritation, discomfort, or complications due to disclosed or undisclosed medical conditions, allergies, or medications.
  2. Personal Responsibility: Clients agree to provide accurate and complete information regarding their medical history, medications, allergies, and other relevant health information prior to receiving any treatment. Failure to disclose such information fully may increase the risk of complications, for which Mvua Wellness Spa will not be held liable.
  3. Treatment Outcomes: While Mvua Wellness Spa strives to provide the highest standard of care, clients acknowledge that individual outcomes may vary based on personal factors, including but not limited to health conditions, adherence to aftercare instructions, and lifestyle.
  4. Client Conduct: Clients understand that failure to follow the spa’s policies, protocols, or therapist recommendations may increase risks associated with treatments.
    Limitations of Liability: Mvua Wellness Spa will not be held responsible for any adverse effects or damages resulting from treatments requested by clients despite advice against such procedures.

Specialized Treatment Waivers

Pregnancy Treatments

  1. Pregnant clients acknowledge and confirm that they:
    • Are beyond their first trimester.
    • Have not been classified as “high risk” by their healthcare provider.
    • Have no medical conditions or symptoms that would render treatments unsafe.
  2. Pregnant clients agree to inform their therapist of any changes in their condition and understand that they are solely responsible for seeking medical advice prior to treatments.

Waxing Services

  1. Clients understand that waxing treatments may involve temporary redness, swelling, and irritation.
  2. Clients agree to follow all post-treatment care instructions to minimize risks.
  3. Clients acknowledge that certain medical conditions, medications, or prior treatments may increase the risk of adverse reactions.

General Policies

  1. No Liability for Personal Property: Mvua Wellness Spa is not responsible for the loss, theft, or damage of personal property while on the premises.
  2. Treatment Adjustments: Therapists may recommend modifications or adjustments to treatment plans for safety reasons. If clients insist on proceeding against advice, they do so at their own risk.
  3. Client Fitness for Treatment: It is the client’s responsibility to ensure they are medically and physically fit to receive treatments.
  4. Parental Consent for Minors: Clients under the age of 18 are assumed to have parental consent when a booking is made. Mvua Wellness Spa permits children aged 3 years and older to receive massages. For girls aged 5 years and older, gel application on nails is allowed but not advised by the spa. Parents and guardians are responsible for assessing the suitability of these treatments for their children and assume all associated risks.
  5. Force Majeure Clause: Mvua Wellness Spa will not be held liable for cancellations, damages, or injuries arising from events beyond its control, including but not limited to natural disasters, pandemics, or other unforeseen circumstances.
  6. Consent to Data Use: By booking a treatment, clients consent to the collection and use of their personal information for treatment purposes and agree that their information may also be used for marketing purposes related solely to Mvua Wellness Spa, in accordance with the Protection of Personal Information Act (POPIA).

Agreement

By proceeding with treatments, clients confirm that they have read, understood, and agreed to this Liability Waiver Policy. They accept full responsibility for any outcomes resulting from the treatments provided and waive all claims against Mvua Wellness Spa, its therapists, and its agents.